Privacy Policy

Effective Date: July 30, 2026

At Uptown Church, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Information submitted through contact forms
  • Prayer requests or other messages you choose to send
  • Donation information (processed securely through third-party payment providers)

We may also collect limited technical information such as your IP address, browser type, and pages visited to help improve our website.

How We Use Your Information

We use the information you provide to:

  • Respond to your questions or requests
  • Communicate with you about church events, ministries, and updates (if you choose to receive them)
  • Process donations securely
  • Improve our website and online experience
  • Maintain the security and functionality of our website

We Do Not Sell or Share Your Information

Uptown Church respects your privacy. We do not sell, rent, trade, or share your personal information with third parties for marketing or commercial purposes. Your information is used solely for church-related communication, ministry purposes, and the services you request, except where disclosure is required by law or necessary to process secure online donations through our trusted payment providers.

Donations

Online donations are processed through trusted third-party payment providers using secure, encrypted technology. Uptown Church does not store your complete payment card information on our website.

Donation Refund Policy

Charitable contributions made to Uptown Church are generally considered final and are non-refundable. If you believe a donation was made in error or you experience an issue with your contribution, please contact the church office as soon as possible. We will review refund requests on a case-by-case basis and work with you to resolve any concerns.

Cookies

Our website may use cookies and similar technologies to improve performance, remember preferences, and better understand how visitors use the site. You can adjust your browser settings to disable cookies if you prefer.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms or online giving services. We are not responsible for the privacy practices or content of those external websites.

Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of electronic transmission or storage is completely secure, we strive to use industry-standard security practices.

Children's Privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, or if you have questions regarding an online donation, please contact Uptown Church through the contact form on our website or by reaching out to the church office.